Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
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What isn't working?
Please let us know what issue you are experiencing with Optimum:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Optimum?
1.97 out of 5 20,164 ratings
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Problems in the last 24 hours in College Station, Texas
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in College Station and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 25: Problems at Optimum
Optimum is having issues since 07:40 PM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Optimum users through our website.
Internet (55%)
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TV (20%)
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Wi-fi (12%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (2%)
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Live Outage Map Near College Station, Brazos County, Texas
The most recent Optimum outage reports came from the following cities:College Station.
Loading map, please wait...
| City | Problem Type | Report Time |
|---|---|---|
 College Station | Phone | |
| College Station | Internet | |
| College Station | Total Blackout | |
| College Station | Total Blackout | |
| College Station | Internet | |
| Bryan | Phone |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Optimum Issues Reports Near College Station, Texas
Latest outage, problems and issue reports in College Station and nearby locations:
- PamAnn (@PamelaAPraesel) reported fromBryan, Texas
@OptimumHelp wifi is down in Bryan Tx. Is anyone working on it?
- Jesse James (@rollinsw0llen) reported fromBryan, Texas
@OptimumHelp It asks for my login then takes me to the dashboard. The mail icon goes away once logged in on the internet tab
- Jesse James (@rollinsw0llen) reported fromBryan, Texas
@OptimumHelp It ask for his password. I went through the link and tried optimum imap & pop settings. Also the suddenlink imap/pop settings. Still can't login as it fails the test
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
- mike (@ohmikeey) reported
@OptimumHelp If the service is going in and out isn’t it something on your end or you guys think I’m sh*tting my own WiFi off for fun
- Mark Lecuyer (@Lepton916) reported
@OptimumHelp hi - any update on the Internet outage here in Lakewood, NJ 08701? Seems like we are coming up on 12 hours
- Michael Viveiros (@mtviveiros) reported
@OptimumHelp the internet died this morning. Send help. 😱😢
- Mina Maher (@MinaMaher1988) reported
@OptimumHelp worst customer service i have ever seen in my life. I disconnected my service a day after installation due to bad and slow internet and ever since I’m not able to get my refund back. I’m getting very mixed promises and from customer service reps and all are lies.
- Zack Goldstein (@Goldsteinius) reported
@OptimumHelp I received my bill today, 5 days before it is due. There are charges I do not understand. I tried the chat, no help. The phone number to contact you on my bill leads to an operator saying, "I'm sorry but the person you called has not set up their voice mail yet"???
- Patrick (@Scudpat) reported
Lol jk my cable just went out again @OptimumHelp you guys are the WORST
- Tresjolie9 (@Tresjolie9) reported
@OptimumHelp Since yesterday the Internet has been going on and off. Anything you can do to help
- Joe Exotic (@Joseph__Scott) reported
@optimum WORST f*ckGN INTERNET ADN WORST CUSTOMER SERVICE YALL WANT MY BUSINESS CALL ME ASAP 5167175660
- Patrick (@Scudpat) reported
@optimum is the worst (I think I tweet this monthly)
- Scott Willaim Clark, Esq. (@clark_esq) reported
.@OptimumHelp so is the internet in Massapequa ever going to be up again its only been down for 6 hours...
